Returns & Exchanges
At Gladiator, we stand behind the durability of our home products and offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly fit your space, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and secure it to the original packaging.
Schedule a Pickup
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture and heavy-duty equipment.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing