Frequently Asked Questions
Everything you need to know about upgrading your sanctuary.
What is the typical shipping timeframe for furniture items?
Standard shipping for small home decor takes 3-5 business days, while larger furniture pieces are delivered via specialized freight within 7-14 business days.
Do you offer white-glove delivery and assembly?
Yes, for a flat fee, our professional team will deliver your furniture, assemble it in your room of choice, and remove all packaging materials.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in original condition and packaging. Please note that custom-made furniture is final sale.
Are your wood products sustainably sourced?
At Gladiator, we prioritize the planet. 90% of our wood collections are crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through the 'Order History' section of your account.
Do you provide fabric swatches for sofas and upholstery?
We do. You can order up to five fabric swatches for free to ensure the color and texture perfectly match your home's aesthetic before purchasing.